Emotional Intelligence at Work
Understand Your reactions. Respond with intention.
Professional doesn't mean emotionless
Emotions don't stay at home
Use emotional awareness to lead, not avoid.
Why am I so irritated by this email?
Why does feedback affect me so much?
Why do I procrastinate when something matters?
Why do I become defensive when challenged?
Why does someone else's success trigger me?
Which of the above statements sound like you? If you can only say you're stressed, angry or fine, you're missing information. Emotions are delivery information systems. Get curious about what they are trying to tell you.
This mini-course is designed for people managers, team leaders, and supervisors who want to lead more effectively by understanding emotions - their own and those of others.
You’ll learn how emotions influence behaviour, communication, performance, and conflict at work, and how emotionally intelligent leadership creates psychological safety, trust, and accountability.
Why does feedback affect me so much?
Why do I procrastinate when something matters?
Why do I become defensive when challenged?
Why does someone else's success trigger me?
Which of the above statements sound like you? If you can only say you're stressed, angry or fine, you're missing information. Emotions are delivery information systems. Get curious about what they are trying to tell you.
This mini-course is designed for people managers, team leaders, and supervisors who want to lead more effectively by understanding emotions - their own and those of others.
You’ll learn how emotions influence behaviour, communication, performance, and conflict at work, and how emotionally intelligent leadership creates psychological safety, trust, and accountability.
Why Emotional Intelligence at Work Matters
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Calm leadership steadies teams.
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Psychological safety creates trust and accountability.
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Emotions drive behaviour and performance.
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People learn emotional skills by watching you.
Who is this course for?
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If you’d like to feel more confident sharing your emotions.
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If you’re ready to improve your relationships at work and at home.
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If you want to navigate conflicts more smoothly.
Benefits:
This mini-course is designed to help you develop your emotional intelligence skills.
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Explore your emotional patterns at work. Understand what happens beneath your reactions and learn to respond differently.
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Reduce fear or shame around emotional vulnerability.
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Manage intense emotions without suppression or reactivity.
Mini-course curriculum
Start your learning journey
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Welcome to this mini-course!
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How to use this course
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Learning Outcomes
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Mini-course outline
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Emotions in the Workplace
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Respond vs Reacting Under Pressure
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Emotional Contagion
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Emotional Triggers
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Resources
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Final thoughts
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Post-course survey
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About this course
- £24.99
- 11 lessons
- 0 hours of video content
Develop emotional intelligence at work
You don’t just manage tasks, you manage people. And people bring emotions.